How can I change
my banking information?

Can I access my
account online?

Can I receive daily, weekly, or monthly account reporting?

Who can I contact to help me
with my PCI Compliance?

How do I know
what my IP address is?

Where can I get supplies
for my credit card processing?

   Customer Support 

For Customer Service during business hours

(8:00 AM EST to 7:00 PM EST)

508.481.8862 ext 106

After Hours Customer Service

800.366.1841 option 3


   Technical Support For Technical Support during business hours

(8:00 AM EST to 7:00 PM EST)

508.481.8862 ext 102

After Hours Technical Support

800.366.1841 ext 3

(Nashville & Cardnet Front End:

You can find this information on the sticker on the side of your terminal)

800.542.1894 ext 2

Buypass Front End / PETROLEUM

800-347-8224 ext 2

 

   FAQ's 

How can I change
the banking information
on my account?

form for changing bank account informationIn order to change the banking on your account, you will need a Voided Permanent Check or a Bank letter. We can not use temporary checks to change banking on an account. Below you will find the bank change form,  You can fax the form and banking information to 508-283-4789

 

How do I make
changes to my account?

You can contact us at 508.481.8862 ext 106.

 

Can I access
my account online?

cover of ClientLine Enrollment Process formOf course!! We have a free on-line tool. You can go to www.myclientline.net and enroll. Attached below are instructions to help you with enrollment. If you need any additional help, please contact Customer Service at 508.481.8862 ext 106.

 

 

Can I receive daily,
weekly, or monthly
account reporting?

Absolutely!! You have access to hundreds of reports through our online reporting tool.  You can get reports emailed or faxed to you daily, weekly, or monthly. Please send an email to managers@dpscorporate.com. Include the name of your business, your Merchant ID number, the type of report you need and include the email address or fax number that you want your reports sent to.  You can reach us at 508-481-8862 ext 106.

 

Who can I contact
to help me with
my PCI Compliance?

Call 508.481.8868 ext 102

How do I know
what my IP address is?

Open your web browser and type in to your search engine, “What is my IP address?” A web page will appear with your IP address.

 

Where can I get
supplies for my
credit card processing?

We have an online store where you can buy equipment, paper,  brand stickers, card reader cleaners,  and much more.

Click here to shop our online store http://shop.dpscorporate.com/

 

How do I make
changes to my account?

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Customer Support
& FAQ's


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